Event Terms

1. Admission, age and identification

Admission is subject to the specific event and venue requirements shown at purchase, registration or confirmation. Many music-week access events and licensed venues may be restricted to guests who are 19 years of age or older. Where age verification is required, guests must present valid government-issued photo identification acceptable to the venue.

A ticket, RSVP, guest-list confirmation or reservation is not a guarantee of entry if the guest does not satisfy applicable law or disclosed venue requirements, arrives outside a stated admission window, presents invalid or duplicated credentials, or creates a safety or security concern.

2. Tickets and credentials

• Tickets and membership credentials may not be copied, counterfeited or used more than once.
• The purchaser is responsible for reviewing the event name, date, location, admission area and total price before purchase.
• Resale or transfer is subject to applicable law and any event-specific restrictions. We may invalidate credentials transferred through prohibited or fraudulent means.
• If a third-party ticketing platform processes the order, its transaction terms also apply.

3. Guest lists, reservations, booths and table service

Guest-list, reservation and booth submissions are requests until confirmed. A confirmation may include an arrival window, party-size limit, deposit, minimum spend, table location, dress expectations, cancellation deadline or other venue terms.

Guests are responsible for reviewing the confirmation before arrival. A reservation may be released if the party arrives after the stated hold time or materially changes the booking without approval. Taxes, gratuity, service charges, minimum spend and bottle/table pricing are governed by the confirmed booking terms and the venue’s lawful practices.

4. Conduct, alcohol and safety

Guests must follow applicable law, venue policies and reasonable instructions from event, venue and security personnel. Violence, threats, harassment, discrimination, dangerous conduct, unauthorized access, property damage, illegal drugs, weapons and other prohibited items or behaviour are not permitted.

Alcohol service is controlled by the licensed venue and its staff. Service may be refused where required or permitted by law or venue policy. Guests should arrange safe transportation and are responsible for their own conduct.

5. Security, searches and prohibited items

Where lawful and disclosed or reasonably necessary for safety, venues may use bag checks, metal detection, identification checks or other security screening. A guest who refuses required screening may be refused entry. Prohibited-item lists can vary by venue and event.

6. Schedule, lineup, venue and event changes

Artists, DJs, hosts, set times, rooms, programming and operational details may change. Events may also be postponed, relocated or cancelled due to circumstances beyond reasonable control, safety concerns, artist availability, venue issues, government requirements or other operational reasons.

Refund rights for a cancellation, postponement or material change are governed by the Refund Policy, the event-specific purchase terms and applicable law.

7. Photography and recording

Photography or video recording may occur at events. Where reasonable, event pages or venue signage should provide notice. Toronto Music Week and event partners should obtain any additional permissions required by law before using an identifiable person’s image for a purpose that requires such permission. Guests may not conduct professional or commercial recording where prohibited by the event or venue.

8. Accessibility and accommodations

Accessibility varies by venue. Guests who require an accommodation should contact Toronto Music Week or the venue as early as reasonably possible so available options can be discussed. Nothing in these Terms limits rights under applicable accessibility or human-rights law.

9. Responsibility and third-party events

Some events are produced by Toronto Music Week; others are produced by independent organizers or hosted by independent venues. The event listing, ticket checkout or confirmation should identify the relevant organizer or merchant where applicable.

To the extent permitted by law, each party remains responsible for its own acts and omissions. Toronto Music Week does not exclude liability that cannot lawfully be excluded and does not limit mandatory consumer rights. Guests remain responsible for their personal property and for ordinary risks inherent in attending crowded live events and music-week access venues.

10. Privacy and attendee information

Guest-list, reservation, ticket-buyer and check-in information is handled in accordance with the Privacy Policy. Organizer access to private attendee information is restricted to events that organizer owns, while authorized platform administrators may access records for platform administration, customer support, security and compliance.

11. Governing law

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable there, subject to any mandatory consumer or other rights that apply regardless of this clause.